The Shopify app is one of the best tools on the market if you want to increase the user retention. But the problem is that a lot of store owners don’t know how to make the most out of it. This is why you need to hire a Shopify expert, as he will be able to help you with all the potential challenges that can appear here. For the most part, there are a few things that you need to take into consideration.
Offer a discount if people use the app. This is very important because if you offer a discount to mobile-only users and you do that from time to time, you will have a very good retention rate. The idea is to show customers that using the mobile app makes a lot of sense and it will be good for them in the end.
Moreover, you also want to make sure that your app is fast. No customer likes to waste a lot of time with a site/app that doesn’t work. That’s why you have to optimize your site so that the Shopify app can work very well. The best Shopify app development team will be able to adjust and adapt that to your needs in the long run.
Modify the price model. In case you have a certain price model for services and items, make sure that you change it. Experimentation is key here, and you also need to take your time and talk with your client base so you can get the best possible results.
Send Notifications. The Shopify app allows you to send the notification to users, and those can be very helpful if you want to increase the overall retention. It’s always important to push the boundaries as you try to boost the user retention naturally and it will be very well for you in the end.
Additionally, you may want to offer all repeat customers a secret code that makes them come back. You do need to have a database of all repeat customers, but you can connect that to the app and provide such benefits.
Of course, these are only a few ideas. You should hire Shopify expert now if you want to obtain good results in the end. You have to realize that the return on investment and value will vary quite a lot from one type of site to the other. But with the Shopify app, you can indeed make people come back rather well!
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